Privacy Policy

Introduction
Thrive Mart respects your privacy. This Privacy Policy explains what information we might collect from you as a registered user or visitor (“you”), how we use it, and your rights and choices regarding that information. Please be aware that this Privacy Policy does not cover the collection and use of information by other companies that we do not control. If you visit a website we mention or link to, please check its privacy policy before sharing your information.

Categories of Personal Information We Collect
“Personal information” means information that can identify you or your household. We collect the following types of Personal Information:

  • Basic Identifying Information: Your full name, alias, postal address, email address, phone number, account name, username, or social media handle.

  • Device Information and Other Unique Identifiers: Device identifiers, IP address, cookies, mobile ad identifiers, and similar unique identifiers.

  • Internet or Other Network Activity: Information about your interactions with our websites, emails, or advertisements.

  • Geolocation Data: Information about your location, which we may obtain manually or through your mobile device.

  • Payment Information: Credit or debit card numbers.

  • Commercial Information: Products or services you have purchased, returned, exchanged, or considered.

  • User Content: Your communications with us and any content you provide, like social media profiles, photos, videos, comments, and product reviews.

  • Audio and Visual Information: Voice recordings, such as customer service call recordings.

  • Inferences: Information created based on the data we collect.

Our Purposes for Collection and Use
We collect and use personal information for several reasons:

  • To process your orders and deliver the products you've ordered.
  • To communicate with you about your orders or answer your questions.
  • To promote our products or services and those of our partners.
  • To manage rewards or similar programs.
  • To conduct research and improve our services and offerings.
  • To share information with external auditors who agree to keep it confidential.
  • To enforce our Terms of Service and protect our rights and those of our users.

Sources of Information
We gather personal information in various ways, including:

  • Directly from You: When you make a purchase, create an account, or sign up for updates.

  • Using Cookies and Tracking Technologies: We automatically collect information when you visit our website or interact with our emails or ads.

  • Through Offline Technologies: We record customer service calls for quality assurance.

  • From Social Media: When you engage with us on social media or use their tools connected to our site.

  • From Other Sources: This includes information from data analytics providers, vendors, or publicly available sources.

Children’s Privacy
Our website is not meant for children under 13. We do not intentionally collect information from children under that age without parental consent. If we discover that we have collected such information, we will remove it.

If You Have Questions about This Privacy Policy
If you have questions about our privacy practices, please email us at info@companyname.com. We may contact you at the email or phone number associated with your account if we need to discuss your personal information.

Changes to This Policy
We may update this privacy policy occasionally and will indicate the date it was last revised. We will notify you if we make significant changes to your privacy rights.

Information for California Residents – California Privacy Rights
California law requires us to provide specific information about our privacy practices for California residents.

  • California Shine the Light: As a California resident, you can ask for details about the personal information we share with third parties for their direct marketing.

California Privacy Rights
California residents have the right to request access to their personal information, ask for corrections or deletions, and opt-out of sales of their personal information. We will verify all requests by contacting you at the email associated with your account.

  • Right to Know, Correction, or Deletion: To request access, correction, or deletion of your information, please email info@companyname.com.

  • Sale and Sharing of Personal Information and Opt-Out: If you want to opt-out of being tracked by third parties, please email us at info@companyname.com.

  • Right to Non-Discrimination: You have the right not to be treated unfairly for exercising your privacy rights.

Notice of Financial Incentive
We have a loyalty program that lets you earn points towards future purchases. When you sign up, we may collect your name and contact details. Participation in our programs, which may involve collecting your information, could qualify as a financial incentive under California law. You can withdraw from any program at any time by contacting customer service.